I have written about how I am afraid my beauty products will expire before I am able to finish using them up. This has happened to me with some of my products. However, this post isn’t about products that expired because of my negligence in not using a product within the recommended time. This post is about buying products that were already on it’s last legs before they were rang up at the counter for purchase. This IRRITATES me and it has happened to me numerous times.
There are two brands that I keep having this issue with: Revlon and Inglot. I have purchased multiple products that went bad after only a few months of ownership, or they were bad from the moment they were unboxed.
I know Revlon has a real inventory issue because it took me visiting several drugstores to find a Revlon foundation that had not already separated. New York City has tons of drugstores that stock Revlon and yet I had to visit almost a half dozen to find a bottle of foundation that had not separated into oil and pigment. Not that it mattered because within a matter of months my bottle started to separate. I have never seen other foundation mass market brands with this problem. I have never seen a Cover Girl, Maybelline, or L’Oreal foundation in stock that had separated but with Revlon it’s the opposite. Revlon foundations, particularly their ColorStay line, are usually really old and you can tell.
Inglot was another brand I was surprised about. Inglot was more surprising because I had to return a new foundation that was bad right out of the box. I exchanged it for another foundation, but it’s been less than a year and it looks suspicious. Unlike the Revlon foundation, which I poured out the contents of, I am trying to save the Inglot foundation and it is in my current foundation rotation. It wasn’t just the foundation, I purchased a liquid blush and it was bad. I returned it for another liquid blush. This is where I put my dunce cap on because I didn’t bother to check the new liquid blush. I was rather absentminded about the whole thing actually. I didn’t put two and two together. But when I opened the second box and realized it was also bad, I was done with liquids from Inglot. Now, I don’t even bother.
Many brands already list an expected usage range before the freshness of the product becomes compromised, but I think it should be a standard industry practice to have a production date and shelf life date for highly perishable liquid products. How is it good customer service to get stuck buying a product that is on it’s last legs? Products that are already expired right out of the box are easy to return, but those that expire mere months from purchase, are not so easy to return if you chuck that receipt, and who wants the hassle of trying to explain they are not trying to scam a few bucks, or a new bottle, out of the store or brand?
I don’t. So into the garbage you go. But I may not be as forgiving when it comes to my next purchase when I avoid purchasing from that brand for a product I actually do like.